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Customer Care

Does Better Customer Service Mean Lower Margins for Your Business?

Many entrepreneurs complain that their customers ask for the moon but only…

Does Better Customer Service Mean Lower Margins for Your Business?

Many entrepreneurs complain that their customers ask for the moon but only…

reliance jio-twitter-cyber breach

To Jio Or Not To Jio: Twitter Hands Out The Verdict

After its success in chemicals and oil and the gas space, the…

customer-care-experience

If You Don’t Respect Customer Care, You Won’t Be Successful

I spend a lot of time with startups and thus hear many…

How Designhill Aced Its Marketing By Ramping Up Customer Support

Some stats which highlight the importance of customer service for every business…

A customer who is irate

5 Tips To Effectively Handle An Irate Customer

No business runs without customers and there is no business in which…

Amazon Development Centre Announces Launch Of 2 Customer Care Facilities In Coim...

Amazon is serious about India, despite incurring multimillion…

Going Beyond A Unified Approach: Revamping Existing CRMs For Today’s Customer...

From the digitally empowered consumer to the rise…

The Rare Case Of Replacing An Out of Warranty & Broken Kindle For Free

I love reading books, and this article is…

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