In today’s Internet era, the brands have stepped in a lot closer to the end-customer, now entrepreneurs have started to talk with a public about any questions that they have with reference to the industry, brand, team and more through a real-time and interactive platform like Reddit. In past we have seen people like Deepinder Goyal, Rahul Yadav coming into public and answering the questions asked by public.
Yesterday, Bipin Preet Singh, Founder & CEO, MobiKwik, was seen interacting with the people during his AMA on Reddit.
Founded by Bipin Preet Singh and Upasana Taku in 2009, MobiKwik Wallet enables users to pay in a flash for their mobile recharge and bill payments. It competes with other players like Paytm, Oxigen and Citrus. In April this year, the startup had raised close to $25 Mn in a Series B round led by Tree Line Asia, Cisco Investments, American Express and its existing investor, Sequoia Capital. The wallet, currently has 17k users and about 50,000 merchants.
In his AMA, Bipin was seen pretty active in responding to the queries posted by people. However, there were many complaints posted by frustrated customers post the Reddit AMA which went unanswered by Bipin:
Here is the complete AMA: