Customer Service

Why To Bet On Conversational UIs Over 'Tap' Based Products

Why To Bet On Conversational UIs Over ‘Tap’ Based ...

We are emotional beings looking for context, relevance and connection in a technology-ridden world. And nothing better than the very…

Why To Bet On Conversational UIs Over 'Tap' Based Products

Why To Bet On Conversational UIs Over ‘Tap’ Based Produc...

We are emotional beings looking for context, relevance and connection in a technology-ridden world. And nothing better than the very…

customer

15 Elements You Must Know To Build A Great Customer Serv...

Customer can afford to lose you but you cannot afford to lose the customer. The linchpin of any business is…

Conversational Design: Is Artificial Intelligence Right ...

In the technology world, artificial intelligence is now taking center stage. Its use has expanded exponentially in recent years, going…

customer-service

Four Elements To Build Trust And Go ‘That’ Extra Mile Wi...

A relationship is built on trust – irrespective of whether it is between two colleagues, two nations and between companies…

Amazon Lost Another Bet: PremjiInvest Picks Up 6% Stake In Future Retail For $251 Mn-amazon-jv-customer

Amazon Raking In Local Allies: After Adding Dabur And Sh...

Amazon has formed a JV (joint venture) with Ashok Patni Group to strengthen its customer service unit or call centre.…

customers-happy

Want To Keep Your Customers Happy? Here Are 4 Hacks

As an entrepreneur trying to grow your business, your clients and customers are the most valuable part of your company. They are…

problematic client-business

Save Your Sanity And Fire That Problematic Client

When entrepreneurs launch new businesses, they go to extraordinary lengths to earn clients. We’ll take any meeting, make dozens of…

Customers Are King

What Startups Can Teach Brands About Servicing Customers...

As an entrepreneur, I always admire big global brands. With recent events, including some shocking treatment of customers, I’m beginning…

Customer Is King?

Customers: The Shocking Thing Killing Customer Service I...

As the founder of a pro-consumer tech startup, the right thing to say is customer is king. The right thing…

threat-success

Exceeding Expectations: How To Get Customers Talking Abo...

Surprise and delight customers and employees to build enthusiasm for your business. When was the last time you had a…

rbi-data-payment system

RBI Aims To Quicken Account Opening Process – Allows eKY...

The Reserve Bank of India (RBI) has made changes to its know your customer (KYC) rules for opening a new…

Customer Loyalty 101: How Small Businesses Can Retain Mo...

There’s nothing quite like the rush of seeing new customers walk through your door. But without a strategy to retain…

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