5 Months After RBI Lifts New Customer Ban, Paytm Payments Bank Sees New Legal Hurdle

5 Months After RBI Lifts New Customer Ban, Paytm Payments Bank Sees New Legal Hurdle

SUMMARY

Delhi HC issues notice to RBI and Paytm Payments Bank

PIL objects to Paytm Payments Bank operating postpaid wallet

Inc42 noted there is not postpaid wallet enabled on Paytm Payments Bank

Vijay Shekhar Sharma-led Paytm Payments Bank, Paytm’s first profitable company has found itself in yet another legal tussle. This time challenging the legality of the company’s postpaid wallet offering.

In a notice on May 27 (Monday), the Delhi High Court bench headed by Chief Justice Rajendra Menon asked the Reserve Bank of India (RBI) and Paytm Payments Bank to clarify their stand on a public interest litigation filed against the fintech company for overstepping its banking licence.

The PIL filed through advocate Payal Bahl has submitted that Paytm Payments Bank Limited was granted a payments bank license under Section 22 of the Banking Regulation Act, 1949 by the RBI in January 2017. The PIL says that these guidelines do not allow credit or loan disbursement activities or products as authorised activities for a payments bank.

With this, the petition said that its postpaid wallet is illegal and contrary to the banking laws and regulations. The petitioner has said that in its RTI query, RBI had said that the Paytm Payments Bank has not informed or notified the banking regulator about the operations of the postpaid wallet.

Launched in August 2017, Paytm Payments Bank is a mobile-first bank with zero charges on all online transactions (such as IMPS, NEFT, RTGS) and no minimum balance requirement. For savings accounts, the bank currently offers an interest rate of 4% per annum.

However during a cursory check of the Paytm Payments Bank app at the time of writing this article, Inc42 didn’t find any option available for postpaid wallet. Paytm, as an independent company, already offers a postpaid wallet for digital transactions.

5 Months After RBI Lifts New Customer Ban, Paytm Payments Bank Sees New Legal Hurdle

However, the petition continues to claim that the Paytm Payments Bank’s postpaid wallet of violation of Section 1.8 of the RBI’s Operating Guidelines for Payments Bank as it was not informed about the design, functioning, or other features of the postpaid wallet.

It says that the post credit also violates Right to Privacy under Article 21 of the Constitution as the postpaid facility was being provided by a third party, Clix Finance India Private Limited and alleged that customer’s personal information was being shared “deceitfully” with it.

“Paytm Payments Bank through the Post-Paid Wallet is aiding and abetting a deceitful conspiracy with intent to defraud the customers of the bank by high-interest rate loans from the third party which is not authorized by the Reserve Bank of India to act or participate in the business/activities or affairs of the Paytm Payments Bank,” the petition read.

With this, petitioner is seeking appropriate punitive action against the company, a declaration absolving all the customers who are in default of their debt of the credit payments to the Paytm postpaid wallet and transfer of its profits earned from the Paytm postpaid wallet operation to the Prime Minister’s Relief Fund for the welfare of the nation.

The company stopped enrolling new customers on June 20, 2018, following an audit by the RBI, which made certain observations about the process the company follows in acquiring new customers and its adherence to know-your-customer (KYC) norms. However, in January 2019, RBI allowed Paytm Payments Bank to restart opening new accounts for its consumers.

You have reached your limit of free stories
Become An Inc42 Plus Member

Become a Startup Insider in 2024 with Inc42 Plus. Join our exclusive community of 10,000+ founders, investors & operators and stay ahead in India’s startup & business economy.

2 YEAR PLAN
₹19999
₹7999
₹333/Month
Unlock 60% OFF
Cancel Anytime
1 YEAR PLAN
₹9999
₹4999
₹416/Month
Unlock 50% OFF
Cancel Anytime
Already A Member?
Discover Startups & Business Models

Unleash your potential by exploring unlimited articles, trackers, and playbooks. Identify the hottest startup deals, supercharge your innovation projects, and stay updated with expert curation.

5 Months After RBI Lifts New Customer Ban, Paytm Payments Bank Sees New Legal Hurdle-Inc42 Media
How-To’s on Starting & Scaling Up

Empower yourself with comprehensive playbooks, expert analysis, and invaluable insights. Learn to validate ideas, acquire customers, secure funding, and navigate the journey to startup success.

5 Months After RBI Lifts New Customer Ban, Paytm Payments Bank Sees New Legal Hurdle-Inc42 Media
Identify Trends & New Markets

Access 75+ in-depth reports on frontier industries. Gain exclusive market intelligence, understand market landscapes, and decode emerging trends to make informed decisions.

5 Months After RBI Lifts New Customer Ban, Paytm Payments Bank Sees New Legal Hurdle-Inc42 Media
Track & Decode the Investment Landscape

Stay ahead with startup and funding trackers. Analyse investment strategies, profile successful investors, and keep track of upcoming funds, accelerators, and more.

5 Months After RBI Lifts New Customer Ban, Paytm Payments Bank Sees New Legal Hurdle-Inc42 Media
5 Months After RBI Lifts New Customer Ban, Paytm Payments Bank Sees New Legal Hurdle-Inc42 Media
You’re in Good company