By the end of June, the companies will be liable to provide their first monthly compliance report
The IT ministry will soon release a set of FAQs to simplify the requirements under the rules
Twitter, Google, Facebook, WhatsApp and others are yet to name full-time grievance officers
As the June 26 deadline for digital and social media intermediaries to submit the first monthly compliance report under the IT rules draws near, the government is likely to bring out a standard operating procedure (SOP) to address concerns raised by the intermediaries. One of the key concerns is around the appointment of chief compliance officers and the grievance officers by social media companies. This is a key stipulation under the IT rules and a big point of contention for the Indian government.
The rules ask significant social media intermediaries, or those with over 5 Mn users, to publish a compliance report every month, mentioning the details of complaints received and action taken, the number of specific communication links, or parts of information that the intermediary removed or disabled access to as a result of proactive monitoring conducted by using automated tools or any other relevant information as may be specified.