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How D2C Brands Can Drive Up Their Customer’s Lifetime Value

What You'll Learn?

  • D2C is all about customer loyalty and consumer lifetime value is the most important metric
  • How a better post-purchase experience leads to greater customer retention
  • The factors that determine the shape of your post-purchase experience
  • Case studies of how small D2C brands benefitted from eliminating supply chain pain points
  • How to choose the right shipping partner for your D2C brand