Startup Stories

Japam Provides Authentic Rudraksha Wearables, Builds Trust With Product Provenance

Japam Provides Authentic Rudraksha Wearables, Builds Trust With Product Provenance
SUMMARY

The brand offers a variety of wearable rudraksha beads, spiritual jewellery, idols and home decor items made by local artisans

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The Origin Story

As rudraksha beads are valued for their perceived medicinal and mystical properties, markets are flooded with counterfeit products. To address this issue and provide genuine rudraksha wearables, serial entrepreneur Ritoban Chakrabarti set up Japam in 2022. The brand expanded its offerings a year later and now sells its products on its website and the ecommerce marketplace Amazon. It also posted INR 85 Lakh in revenue in FY23. 

The Differentiator

The brand offers a variety of wearable rudraksha beads, spiritual jewellery, idols and home decor items made by local artisans. Recognising that customers doubt product authenticity while buying rudraksha, Japam does random batch testing to build customer trust. It is carried out by randomly dividing the beads into batches and testing them in a lab for authenticity. The lab report is then shipped with the order.

What’s Next

Japam will expand its categories, collections and designs in 2024. It will also grow its presence across online sales channels. In 2025, the brand will explore hyper-local marketplaces and offline retail to reach more customers.

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