AI is the next big thing.
Whether we like it or not, artificial intelligence is slowly but surely automating the processes we take for granted will be done by humans and making it more efficient, cost and time-wise. Big data, machine learning, natural language processing – all fancy terms used to explain the advent of machines learning to think and act and intuit like humans.
Almost all tech industries will be, and are being, impacted by AI – and none more so than the B2C vertical of ecommerce. This infographic explains how ecommerce will be impacted by the growth of AI through chatbots, automation and other processes – all to enrich the customer buying experience.
[This infographic first appeared on RedStagFulfillment.com and has been reproduced with permission.]