TMS 2023: ChatGPT To Reduce Mundane Tasks, Enhance Productivity, Says BYJU’S Divya Gokulnath

SUMMARY

Gokulnath said that AI has helped create meaningful jobs by removing the “basics” and letting humans focus on things which a machine can never offer

Gokulnath, who was speaking at The Makers Summit by Inc42, said that human touch will always be important in the education sector

As long as technology does not control you, you control technology, it will always enable you, help you to do more at scale: Gokulnath

At a time when artificial intelligence tools like OpenAI’s ChatGPT have stirred a debate on their impact on the workforce, BYJU’S cofounder Divya Gokulnath believes ChatGPT can reduce the burden of mundane tasks and increase productivity.

Responding to a question, during The Makers Summit 2023 by Inc42, about the impact of ChatGPT on the education sector, Gokulnath said, “I don’t feel it’s ‘either or’. In the education segment, it’s not about tech vs people. It is tech and people.”

Gokulnath also noted that AI has helped create meaningful jobs by removing the “basics” and letting humans focus on things which a machine can never offer. In education, the human touch is very important, she added.

“As long as technology does not control you, you control technology, I think it will always enable you, help you to do more at scale,” Gokulnath said.

Gokulnath’s comments come at a time when OpenAI launched ChatGPT-4 earlier this month. As the new model is more sophisticated than its predecessor GPT-3, it has led to fears that it may take over human jobs.

Earlier this month, OpenAI also announced that it was rolling out its ChatGPT Plus subscription service in India for a sum of $20 (INR 1,650) a month.

ChatGPT Plus allows users to access OpenAI’s language AI model that deploys neural networks and deep learning techniques to produce human-like writing.

It must be noted that the Indian edtech sector is currently going through a tough time amidst the funding winter. Since the start of 2022, 19 edtech startups, including BYJU’S, Unacademy, and Vedantu, have fired more than 8,460 employees to cut costs and extend the runway amid a prolonged funding winter.

Besides, at least five edtech startups – Udayy, Super Learn, Crejo.Fun, Lido Learning and Qin1 – have shut operations since last year.