From the past few days, there have been a lot of rumors spreading across social media sites, ignited from the Secret App about Exotel shutting down. Exotel has remained numb on this uptill now. But things appear to be quite exhausting for the Exotel team and it has sent an email to it’s users clarifying the situation and clearly stating that they are not shutting down at all.
With this, the email has also taken a direct shot at its competitor Knowlarity which allegedly had taken advantage of the situation and sent out mails to Exotel’s existing users to switch to its services because of Exotel seizing operations.
Even when Exotel founder, Shivku wrote to the CEO of Knowlarity about these emails and phone calls to Exotel’s clients, he suggested that these were merely the result of us “competing for the same customer base.”
Here is the snapshot of the mail:
Here is the mail sent by Knowlarity.