Flipkart has built a lavish office space for its employees, is offering various benefits to its employees and is introducing more and more facilities for its seller base. However on the other hand, it appears that the ecommerce biggie has forgotten about providing basic amenities to its delivery boys, the ones who are the backbone of its ecommerce operations.
The domestic ecommerce marketplace, Flipkart, has been allegedly denying basic facilities to its delivery boys. It has been reported that at least 400 delivery boys employed in Flipkart and Myntra ceased working since the start of the week due to deprived facilities like no fixed duty timings, seven-day work weeks and surprisingly, the lack of proper toilets at the workplace.
Usually, the delivery boys are the ones who go that extra mile for the ever increasing customer base along with keeping the existing customer base intact, for the lack thereof could obliterate the same.
Complaining about undelivered items, a Flipkart customer tweeted that due to a strike by delivery boys the order did not reach in time.
— Imran (@imransoorya) July 28, 2015
The striking workers have presented a list of demands:
- Toilets in each delivery office
- Duty hours to be fixed
- Overtime allowances
- Existing shipment allowance to be enhanced
- Bike maintenance allowance to be granted
- Food, laundry allowance to be made available
- Foot delivery boys to be paid Rs 5 for shipment and Rs 10 for return shipment
- Workers to be issued company ID card
- Delivery boys to be exempted from work on public holidays
- Workers to be paid Rs 30 per day as shipment delivery expenses
- Workers to be issued an ESIC card
- Workers to be provided uniforms
- Workers to be provided vouchers
- Sunday holiday/compensatory off
Sachin Dhuri, MNS corporator made a point that the labour laws should be followed and worker entitlement schemes like Employee State Insurance should be provided.