Explained: The Tech Outage That Threw ChatGPT Out Of Gear

Explained: The Tech Outage That Threw ChatGPT Out Of Gear

SUMMARY

The issues with ChatGPT globally began on Wednesday morning as some API models showing "elevated error rates"

The outage saw users struggling to access the chatbot as the platform was hit by a massive internal outage

Notably, the GenAI giant currently has more than 200 Mn users globally, of which India accounts for more than 9%, making the country its second largest market

In the wee hours of Wednesday (18 September), OpenAI’s conversational AI chatbot ChatGPT experienced a “partial outage” that impacted users worldwide. 

As per the company, the issue began around 3:50 PM PDT (4:20 AM IST) when some API models started showing “elevated error rates”. However, the partial outage reached Indian shores hours later in the morning as users began to report issues in accessing the chatbot. 

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