What Made Zomato #1 Choice In Food Delivery In 2023

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Zomato leads the app downloads against Swiggy as it holds a 56.7% share in the food delivery duopoly.

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Zomato has 1.9 out of 5 while Swiggy has a 0.5 Customer service rating according to 24k+ reviews on App Store and Play Store.

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Zomato again takes the lead here with a rating of 2.3, as opposed to Swiggy's 0.6.

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Zomato scored a rating of 3.4 on Delivery Time while Swiggy's rating again fell short at 0.9.

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Zomato scored 4.1 here while Swiggy's rating was 1.5.

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Zomato's rating here was 4.2 while Swiggy again was left behind with 1.6.

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Zomato's recommendation rating was 4.5 while Swiggy's was 1.4.

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2023-Year-In-Review: Foodtech: Swiggy vs Zomato

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Explore the full analysis of the Indian Foodtech Race here:

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