Instamojo Pivots To Challenge Shopify And Dukaan

Strategic Pivot

Instamojo shifted from payments to DCaaS, focusing on helping small businesses set up online stores and a multichannel presence.

Competing Forces

Instamojo competes with Dukaan and Shopify, targeting MSMEs in their early stages, unlike Shopify's focus on larger enterprises.

Unique Approach

Instamojo offers affordable solutions tailored to MSMEs, leveraging its deep experience in payments to stand out.

Facing Challenges

Competing with Shopify and Dukaan, Instamojo must navigate profitability and sustainability hurdles in a competitive market.

Future Plans

Instamojo aims for profitability by 2025, focusing on lean operations and cross-selling to retain and attract MSME clients.

Behind Instamojo’s Bold Pivot From Payments To Shopify Challenger