Exclusive: Tiger Global Backed Urban Company Tops Up Its ESOP Pool, Adds $17 Mn Worth Options
The Big Billion Days Report Card (2)

How Urban Company Cracked The Gig Economy Of India 

Inc42 White & Red
Exclusive: Tiger Global Backed Urban Company Top Up Its ESOP Pool, Adds $17 Mn Worth Options
The Big Billion Days Report Card (2)

Finding our what worked and what did not was key for Urban Company. Once it was decided, all focus went on innovation, tech, and execution.

Inc42 White & Red
Urban Company Announces PSOP; To Award Stocks Worth INR 150 Cr
The Big Billion Days Report Card (2)

Urban Company further producticsed their SKUs, which are highly unorganised in Indian Gig Economy and bought them to their app. UC focused more on maintaining a compliance to SOP and quality standards.

Inc42 White & Red
Exclusive: Urban Company Pilots Video Medical Consultation, Onboards Dermatologists
The Big Billion Days Report Card (2)

Additional thought was then given to tech by embedding it through and through in the service delivery.

For Urban Company, “Happy Professionals means Happy Customers”. UC put alot of focus on empowering their service professionals.

UC focuses on Identifying professionals who are committed to customer centricity, and are either good at what they do or have an intention to learn something.

They further provide training facilities, insurance and health insurances to selected professionals working under Urban Company.

Learn more about Urban Company’s growth over the years.