4 Ways GenAI Can Reshape Consumer Engagement:Inc42 Resources
Personalised Recommendations
GenAI, analyzing customer purchases and browsing history, empowers consumer brands to anticipate and suggest relevant offerings, boosting conversion rates.
Data Analysis
Gen AI assists brands in garnering insights into how every customer interacts with the brand’s offerings.
Customer Support
GenAI provides real-time, tailored responses to customer tickets, identifying needs and directing complex queries for swift resolution, enhancing the overall customer experience.
Effective Marketing
AI-driven Generative Technology crafts impactful marketing campaigns using existing customer data. Its algorithms delve deep into trends, accurately highlighting customer dissatisfaction or potential churns.