Indian D2Cs’ Next Battleground: Managing Instant Gratifications & Redressals
Session Recording

Indian D2Cs’ Next Battleground: Managing Instant Gratifications & Redressals

17 Sep'22 | By
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What You'll Learn?

  • Understanding customer journeys and experience, post checkout; factors that matter
  • Challenges around payments; In focus: optimisation & corrective measures
  • Role of data & enablers in customer satisfaction; avoiding anomalies with proactive insights
  • Innovations in the payments ecosystem for D2Cs to scale up, use cases & impact
  • What to expect during the festive season; common issues & solutions
  • Scalable, sustainable strategies to foolproof your venture; expectations from your vendors