How Optimising CX Can Help D2C Brands 10X Growth
Session Recording

How Optimising CX Can Help D2C Brands 10X Growth

16 Sep'22 | By
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What You'll Learn?

  • Navigation through the CX challenge: trends Influencing CX in ecommerce
  • Moving from reactive to proactive customer engagement & service
  • Initiatives and strategies opted by brands and the impact received
  • Building the right resource & partner roadmap: Role & impact of ecom enablers
  • Transforming CX with tech: Automating customer service to enhance CX