Customer Support

chatbots

How Capable Is The Rising Brigade Of Today’s...

The chatbot is a $500 Mn market growing at the rate of 30% annually. In 2016, chatbots started making news…

chatbots

How Capable Is The Rising Brigade Of Today’s Chatb...

The chatbot is a $500 Mn market growing at the rate of 30% annually. In 2016, chatbots started making news…

Linda Crawford-helpshift-salesforce-ceo

Helpshift Names Former Salesforce Veteran Linda Crawford...

Customer support platform Helpshift has appointed Salesforce veteran executive Linda Crawford as the new Chief Executive Officer (CEO) of the…

grexit-team

From Grexit To Hiver: How This SaaS Startup Utilised Gma...

Bengaluru-based SaaS platform Hiver (previously Grexit) has had an auspicious beginning. First, it was part of the famed Morpheus Accelerator…

mobile-app-user

How To Save Your App From A User’s Uninstall Button

Searched. Found. Installed. Used. Uninstalled. Is digital thrash box the place you want your mobile app circle to culminate at?…

Going Beyond A Unified Approach: Revamping Existing CRMs...

From the digitally empowered consumer to the rise of  the telecom and communication industry, we are in the middle of…

Freshdesk’s Sexy New Office Is All About Collaboration!...

“May your Monday be epic and your coffee be strong!” goes a popular saying. With Freshdesk’s newly renovated office, strong…

The Emergence Of New Technologies Master The Art Of High...

The evolution of technology embarks on tech-savvy customer requests, increasing business’ bottom line. So, as you toast to the New…

Ecommerce And The Growth Of Mobile Customer Support

We have heard and seen the rise in adoption of mobile in almost every area of our economy, and ecommerce…

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