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Customer Behaviour

How AI Can Open Doors To Real Time Self-Service For Online Customer Service Startups

Automation of services has picked up its fastest…

How AI Can Open Doors To Real Time Self-Service For Online Customer Se...

Automation of services has picked up its fastest…
customers-happy

How to Save a Relationship with a Customer When Things Go South

Sometimes, being an entrepreneur isn’t all it’s cracked up to be. When…
india-ecommerce-consumers

The Enigmatic Indian Ecommerce Consumers

2014–15: The Wonder Years Between 2014 and 2015 millions of Indian shoppers…
customer experience-journey

It’s the Customer Experience Journey, Not the Destination That Matters...

Ultimately, a business cannot focus on building a product with great UX…
customer-analytics

How Startups Can Surf The Wave Of Customer Analytics

Without a doubt, we are living in the golden age of analytics.…