Customer Behaviour

How AI Can Open Doors To Real Time Self-Service Fo...

Automation of services has picked up its fastest pace by now, giving users the much-needed facility to fulfill their regular…

How AI Can Open Doors To Real Time Self-Service For Onli...

Automation of services has picked up its fastest pace by now, giving users the much-needed facility to fulfill their regular…

customers-happy

How to Save a Relationship with a Customer When Things G...

Sometimes, being an entrepreneur isn’t all it’s cracked up to be. When I left my 9-5 job, it was to…

india-ecommerce-consumers

The Enigmatic Indian Ecommerce Consumers

2014–15: The Wonder Years Between 2014 and 2015 millions of Indian shoppers took a newfound shine to buying products on…

customer experience-journey

It’s the Customer Experience Journey, Not the Dest...

Ultimately, a business cannot focus on building a product with great UX alone; the companies who thrive are those who…

customer-analytics

How Startups Can Surf The Wave Of Customer Analytics

Without a doubt, we are living in the golden age of analytics. Most enterprises have implemented transactional applications to automate…

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