The startup’s full-stack application helps businesses manage billing, inventory and daily ledger, sets up e-stores and runs CRM and loyalty programmes on a single platform
Its storefront solutions are suitable for offline retail stores of all sizes and can be integrated with ecommerce platforms
It works with companies such as HUL, CocoCart, DLF Brands, Happilo and more
When a McKinsey study forecast a few years ago that automation would be the way to ease retail’s margin strain and meet fast-evolving customer expectations, not many players were prepared for a leap of technology. For starters, it was 2019 and the Covid-19 pandemic was still a year away. Small and medium businesses were still stuck with labour-intensive retail operations instead of adopting best-in-class digital solutions, and the app economy had yet to peak. However, a significant boost came after demonetisation, which led to a record rise in digital transactions and POS terminal deployments. Traditional merchants began seeking cash alternatives and in 2019, the RBI allowed smart screens to accept PINs on payment devices. “Our interface allows single-user, multi-user and multi-partner businesses to run their daily operations efficiently and provides data-driven insights to improve productivity. From large-format retail stores to small carts and kiosks, QueueBuster is an all-in-one POS solution for all businesses,” said Tangri.
Since then the retail landscape has undergone a tectonic shift. Most businesses are now combining online and offline retail formats to embrace an omnichannel model and looking to optimise workflows using at-scale tech tools. Whatever the size or the business format, the winners are those automating critical functions like billing, inventory, customer interaction and data analysis to future-proof business continuity and sustainable growth investments.