Urban logistics and delivery services are one of the main issues of every big and small city. From grocery to food items to everything, the delivery market has grown rapidly with the growth of technology and the Internet. It moves vehicles in rush hours and on roads which are already congested by private traffic.
According to the data of MDS Transmodal Limited, the impact of delivery services is that they represent between 8 and 18% of urban traffic flows and they decrease by 30% the road capacity because of pick-up and deliveries operations and it continues to grow in the coming years. Delivery operations have a high impact on congestion and urban environmental quality. They are responsible for about 25% of CO2 mobility emissions in urban areas.
A new venture that has joined the delivery services is that Electric Vehicles. The electric vehicle industry is growing rapidly to combat pollution. Electric vehicles (EVs) is seen as a catalyst to the reduction of CO2 emissions and more intelligent mode of transportation systems. The Government of India is also pushing for a shift towards electric vehicles for every purpose. The Indian government has claimed that India will move to 30% electric vehicles by 2030.
The Government of India has the vision of making the country electrically mobile. The government of India has encouraged mainstream electric mobility by dedicating INR 10,000 Cr to boost EV usage under Faster Adoption and Manufacturing of Hybrid and Electric Vehicles (FAME) II scheme and a 5% reduction of GST on electric vehicles.
As the technology is growing and many industries are adopting the changes, many electric vehicle companies are enabling modern technologies like Artificial Intelligence and IoT in their vehicles. They are providing these e-scooters for many purposes, from personal use to now in the smart delivery ecosystem.
Use of e-bikes, e-cargo bikes and e-scooters is extremely positive for the enhancement of Corporate Social Responsibility (CSR), visibility and green image among customers and clients, cost savings because it consumes low energy and it is low maintenance and performances are very good. It is easy to access any location in urban areas and reliability is too high with these e-vehicles. This is the reason, nowadays more delivery giants are opting for e-scooters instead of petrol or diesel scooters.
Some problems are related to the usage of electric vehicles like the lack of adequate charging stations, limited autonomy especially in hilly areas and some technical malfunctions of engines and batteries. But the AI and IoT technologies have even come with the solution to all these problems.
AI and IoT have transformed the entire delivery services especially with the electric vehicles (EVs). Now, the electric scooters of the delivery executives are AI and IoT enabled. So that the driver’s behaviour can be monitored for safe and timely delivery of goods. Companies have started using Telematics devices for tracking & monitoring vehicle movement during the delivery. These technologies will not only monitor the movement of vehicles but also ensure the safety of drivers in case of any kind of road accidents.
Using AI and IoT, it will be easy to contact the driver and a consumer in case of an emergency. These scooters can be controlled by a mobile application, GPS which are installed on the vehicles and an accelerometer can tell the company every single movement of a scooter during the delivery of the goods.
Using the AI and IoT, e-scooters which are equipped with cellular, GPS, and accelerometer technology, they use machine learning to interpret the habits of their riders and either notify dangerous habits of the drivers or alter their machines to produce safer conditions. Artificial Intelligence has now made it possible for the driver to look at the app after delivery and see where they went, how fast they drove, if they made any dangerous moves, and also give tips for a safer delivery next time.
Attachment of an accelerometer to a scooter with AI and IoT, also made it possible for the company or consumer to see when a rider accelerates too quickly or brakes too sharply. Electric vehicles also come with features like navigation assist, ride statistics, remote diagnostics, voice-enabled app, anti-theft alarm and lock, speedometer call alerts, ride behaviour-based artificial intelligence suggestions, which can be used in case of emergency. AI and IoT have helped the electric scooter to connect the driver’s smartphone and store all vehicle-related data on the cloud.
Next level of tech revolution can be seen in the electric vehicle sector. There is 24×7 connectivity to a cloud server which allows a user to monitor the performance of the vehicle even when the driver is not around. Data analytic algorithms employed by the server analyses the data and notifies the user about possible service needs.
Modern technologies like AI and IoT have also improved the battery charging technology of Electric Vehicles (EV) and reduced the time it takes to stop at a gas station. It is the result of that Electric Vehicles companies are using artificial intelligence to monitor the state of the battery as it is charging. This improvement in battery technology has not only made delivery services faster but also safe for the consumers as well as delivery companies.