Mobile payment and ecommerce platform, Paytm, has announced to offer same day delivery of products in 20 cities. Paytm has begun with the deliveries with local-based commerce and will further add more categories to it.
As of now, sellers themselves provide the delivery and installation service while Paytm enables them by training on how to manage online customer expectations and experience.
Sudhanshu Gupta, Vice President – Paytm, said, “Paytm is the pioneer of O2O and with same day delivery and installation managed by sellers being added to the arsenal we are able to cover a critical category of large appliances which cannot be shipped by traditional warehousing models.”
Currently, same day delivery is available on large appliances and mobiles. Paytm has over 1.2 lakh sellers on its platform out of which over 3000 sellers specialise in shipping large appliances locally. Paytm is aiming to add 10,000 more sellers in 50 top cities to spread the reach of O2O ( Online to Offline) commerce further.
Paytm enables consumers to check if the products are available from nearby sellers, and if they can ship and service the orders, same day. The consumers however will have to pay a nominal amount to avail the same day shipping and installation services.
Prior to this in January 2016, it launched Paytm Force to assist and advise small & medium sellers in its growing merchant base.
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