Another faulty delivery with the same taste of sour replies. Flipkart, an ecommerce company that every Indian entrepreneur looks up to and this is what the giant is doing to their customers.
A Flipkart customer, Chirag Salian, said in his facebook post –
“This has been by far the worst online shopping experience I’ve experienced. I still can’t believe Flipkart would treat a customer this way.’
Chirag placed an online order for a Sony Playstation 4 on Flipkart, with an expected delivery date of 13th June but to his distress, the order wasn’t even shipped by 13th. After a long session of follow up, the product finally arrived on 20th June. But the suffering didn’t end there, Chirag received a defected piece; the box’s seal was broken and contents were in a total mess. Product even lacked an invoice and a warranty card.
Again the follow ups and a lot more delay, led to nothing but another defected delivery on 25th June. This time it wasn’t even playstation, now they delivered a book-sized product marked as playstation.