Ameyo Raises $5 Mn Funding From Forum Synergies PE Fund Managers

Ameyo Raises $5 Mn Funding From Forum Synergies PE Fund Managers

Gurgaon-based, Contact Center Software provider, Ameyo has raised about $5 Mn (INR 30 Cr) in its Series A round of funding from PE firm, Forum Synergies PE Fund Managers through its IKMF-I fund. With this, Samir Inamdar, MD and CEO of Forum Synergies will join Drishti’s board.

Founded in 2003 by three IIT-Guwahati alumni Bishal Lachhiramka, Sachin Bhatia and Nayan Jain, Ameyo is the flagship solution from Drishti-soft Solutions, a leading provider of Customer Interaction Management. Ameyo is the leading Contact Center Software provider designed to add value to the businesses by addressing the burgeoning demands of the new world of customer engagement.

Bishal Kumar, founder and CEO, said that Ameyo plans to use the infused funds for couple of reasons. “We plan to be more aggressive in the large enterprise segment with more differentiate offerings so we are investing more in R&D in line of business analytics, to increase our social presence and expand into the US market, expand offerings in “Cloud Contact Center” and “Sales Acceleration Technology” space.” This move is part of company’s vision to take Ameyo global after its success in Asia, Middle East and Africa Enterprise contact center markets.

According to Kumar, contact centres are undergoing rapid transformation both in terms of impact to the core business and movement to cloud, which represents a $3 Bn global opportunity. Also, sales acceleration technology, which enables customers’ sales teams to improve productivity significantly, is a $12 Bn market. Ameyo is essentially tapping this segment.

Earlier bootstrapped, Drishti today has a workforce of about 300 people and over 1,500 customers in over 40 countries. With Ameyo, Drishti has served bunch of eminent customers like Ola Cabs, Jabong, Bankbazaar, Flipkart, Acer, DHL, Tiny Owl, Mphasis, WNS, Jordan Ahli Bank, Chase Bank and more. It’s recent clientele list includes Subway, Urban Clap, Grofers, Peppertap and Aspire IT.

Many Indian startups have identified white spaces to address business needs. Drishti is among over 300 home-grown software product companies including Freshdesk, Tally, Zoho and RateGain and is growing at a CAGR of 40% over last four years.

With this investment, the private equity firm Forum Synergies has invested its $50 Mn IKMF-I fund in six startups including Attero and Cbazaar. The PE firm also had a successful exit in JustEat after Rocket Internet-backed FoodPanda acquired it in earlier this year.

Forum Synergies also plans to launch its second fund, IKMF-II, with a corpus of $150 Mn which will incude investments in new sectors viz consumer products and education.


Welcome to Flash Feed, your essential source for breaking news and innovation from around the web – bite-sized and updated all day.


You have reached your limit of free stories
Become An Inc42 Plus Member

Become a Startup Insider in 2024 with Inc42 Plus. Join our exclusive community of 10,000+ founders, investors & operators and stay ahead in India’s startup & business economy.

2 YEAR PLAN
₹19999
₹7999
₹333/Month
Unlock 60% OFF
Cancel Anytime
1 YEAR PLAN
₹9999
₹4999
₹416/Month
Unlock 50% OFF
Cancel Anytime
Already A Member?
Discover Startups & Business Models

Unleash your potential by exploring unlimited articles, trackers, and playbooks. Identify the hottest startup deals, supercharge your innovation projects, and stay updated with expert curation.

Ameyo Raises $5 Mn Funding From Forum Synergies PE Fund Managers-Inc42 Media
How-To’s on Starting & Scaling Up

Empower yourself with comprehensive playbooks, expert analysis, and invaluable insights. Learn to validate ideas, acquire customers, secure funding, and navigate the journey to startup success.

Ameyo Raises $5 Mn Funding From Forum Synergies PE Fund Managers-Inc42 Media
Identify Trends & New Markets

Access 75+ in-depth reports on frontier industries. Gain exclusive market intelligence, understand market landscapes, and decode emerging trends to make informed decisions.

Ameyo Raises $5 Mn Funding From Forum Synergies PE Fund Managers-Inc42 Media
Track & Decode the Investment Landscape

Stay ahead with startup and funding trackers. Analyse investment strategies, profile successful investors, and keep track of upcoming funds, accelerators, and more.

Ameyo Raises $5 Mn Funding From Forum Synergies PE Fund Managers-Inc42 Media
Ameyo Raises $5 Mn Funding From Forum Synergies PE Fund Managers-Inc42 Media
You’re in Good company