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Indian eRetail Congress 2015

Organizer:
17 Apr - 18 Apr 2015

Timings:

All Day Event

Location:

Hotel Hyatt Regency, Gurgaon, Gurgaon, Haryana, 122001
Details
The Congress will examine how e-commerce is re-writing traditional retail practices and implementation of new ones that will shape retail Indian retailing’s new distribution.
Day 2 – April 18, 2015
10:15AM- 11:15AMINAUGURAL SUPER SESSION
Keynote on 20 Myths about eRetail & First Look: 2015 Outlook for Digital Retail

Mr. Nitin Bawankule, Industry Director-E Commerce, Local & Media, Google India
Mr. Harish Bahl, Founder, The Smile Group
Mr. Vivek Biyani, Director, Future Group & Director, Big Bazaar Direct
Mr. Ambareesh Murty, Co-Founder & CEO, Pepperfry

11:15AM- 11:30AMNetworking Tea/Coffee
11:30AM- 12:30PMSession 1
TRANSFORMING FROM BRICKS & MORTAR TO OMNI-CHANNEL

Competition or Collaboration in a Digital World- What All Retailers Need to Know about eRetail Functioning Hear from leading retailers who have gone Omni-channel as they discuss how they are transforming their business to respond to consumers’ evolving habits – from reinventing their retail physical and online operations to adjusting and responding to the 24/7 digital customer.

Session Highlights:

  • The changing role of the store. How can retailers create a dynamic pricing strategy that operates seamlessly across all channels – from kiosks and stores to online and mobile?
  • Underlying every great eRetail setups are great systems. An understanding of eRetailers’ investments- in innovation and processes in technology, distribution and marketing- can help retailers understand how and where they should be investing today to avoid being left out.
  • How will retailers and brands co-exist in the future in digital space

Mr. Karan Mehrotra, Co- Founder & CEO, Localbanya.com
Mr. Peyush Bansal, CEO & Founder, Lenskart
Ms. Reshma Nagpal, Founder & CEO, E Bee Global Solutions Pvt. Ltd.
Mr. Neeraj Jain, Co-Founder & CEO, Zopper
Mr. Ranjan Sharma, VP-IT & SCM, Bestseller India
Mr. Umang Kumar, President, Car Dekho.com & CEO, Gaadi.com

12:30PM-12:45PMMr. Anil Goteti, Senior Director- Business, Flipkart
12:45PM-1:45PMSession 2
WHAT ARE INVESTORS EXCITED ABOUT IN RETAIL TODAY?

Funding has been rolling into the eCommerce market at a fast pace. The session will examine what is raising investors’ interest in eCommerce and will have finance experts who will talk about what they are looking for investment that funds eRetail start-ups and growing organisations.

Session Highlights:

  • Where Funds foresee growth opportunities in Retail & Digital sector
  • Best sources of capital and financial support for expansion
  • Acquisition and going Public – Growth and Omni-channel opportunities for retail
  • What are tech Pace Setters cooking into the E-Labs

Mr. Vikram Upadhyaya, Chief Mentor, Accelerator Evangelist & Angel Investor, GHV Accelerator
Mr. Sid Talwar, Co-Founder & Partner, Lightbox Ventures
Mr. Vikram Gupta, Founder & Managing Director, IvyCap Ventures Advisors Pvt. Ltd.
Mr. Karan Mohla, Vice President, IDG Ventures India Pvt. Ltd.
Mr. Rahul Khanna, Managing Partner, Trifecta Capital
Mr. Shailesh Vickram Singh, Executive Director, Seedfund ventures
Ms. Padmaja Ruparel, President, Indian Angel Network

1:45PM-2:30PMNetworking Lunch
2:30PM -3:00PMSession 3
HOW WILL THE CONSUMER PAY IN THE FUTURE?
The Future of retail payments

We live in evolving time of payments area for retailers. Between regulation, the explosion of personal and enterprise technology, and the changing behaviour and preferences of consumers, the path forward in payments is becoming increasingly complex.

Session Highlights:

  • The Indian Ecosystem of Retail Payments … Who wins? Who loses?
  • Making it Safe for Indian Customer to pay online
  • How are eRetailers trying to get customers away from COD

Mr. Krishna Lakamsani, Managing Director, IPay Tech (I) Pvt. Ltd.
Mr. Shashank Joshi, Managing Director, Money-On-Mobile

3:00PM -3:45PMSession 4
WINNING OVER THE STORELESS GENERATION
How Mobile will Influence and Drive Commerce.

Session Highlights:

Mobile apps account for 86% of the time spent using mobile devices. Mobile is not as much about selling as it is to enhance interaction with your prospective customer. The session will reveal truths about the relationship between mobile and commerce, including:

  • Why Mobile Commerce is completely different from ecommerce
  • The importance of on-Brand building through Mobile to influence other channels for sales
  • How to use mobile app messaging to reach customers and when consumers respond to mobile app messaging
  • Building loyalty with Mobile: The future of POS platforms combined with Mobile platforms
  • Turning a ‘like’ into a sale – how to influence people in social media

Mr. Abhay Singhal, Co-founder and MD – EMEA, InMobi
Mr. Rahul Narvekar, Founder & CEO, India Roots.com
Mr. Vikram Chopra, Co-Founder and CEO, FabFurnish
Mr. Ankur Gupta, Co-Founder, Campus Mall Pvt.Ltd.

3:45PM- 4:30PMSession 5
FULFILLMENT, CUSTOMER SERVICE & OPERATIONS

Taking the Pain Out of E-Transaction. One of the starkest differences noted between Retail and eRetail is that retailers ruthlessly off-loaded the burden of fulfillment onto consumers; online retailers took the opposite strategy – bearing the burden of fulfillment with gusto.

Session Highlights:

  • The panel of this session will focus on the out-of-view operations vital to a site’s success.
  • What it will take to create a distribution system that keeps inventory stocked and ready for shipping, the last mile that delivers the package to the consumer, the contacts with customers that smooth the path to purchase or return, the payment and security protocols that give online shoppers the confidence to buy from your brand; these all have an enormous impact on shoppers- experience with your online store and a big influence on whether they’ll return.

Mr. Hitendra Chaturvedi, Founder & Managing Director, Greend Dust.Com
Mr. Abhinay Chaudhuri, CEO and Co-founder, Big Basket.com
Mr. Manav Sethi, Group Head, Marketing and Digital Strategy, AskMe.com
Mr. Vineet Pandey, Chief General Manager- Business Development & Marketing Directorate, India Post
Mr. Vishal Sharma, Vice President-Strategic Initiatives, ShopClues.com
Mr. Manish Gupta, Co-Founder, Unicommerce e-Solutions Pvt. Ltd.

4:30PM- 5:15PMSession 6
THE INTERSECTION OF BIG DATA AND CUSTOMER EXPERIENCE

What to Measure and How to Interpret Results

‘Big Data’ and Shopping Analytics is business growth strategy and to be meaningful, it needs management to turn large volumes of data into easily accessible insights. Big Data requires radically different thinking, new organizational structures & processes, and new leadership skill sets more to interpret and connect data to meet the consumer experiential.

Session Highlights:

  • Putting data into a direction to manage the profitability of distinction between actual and perceived

Dr. Anthony Kilili, Capability Director, Communication & Media (C& M), dunhumby India
Mr. Anubhav Sonthalia, Co-Founder & COO, Sokrati

5:15PM-5:30PMNETWORKING TEA & VISIT To EXPO
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