Indian eRetail Congress 2015
Franchise In… Franchise India
Day 2 – April 18, 2015
|10:15AM- 11:15AM||INAUGURAL SUPER SESSION|
Keynote on 20 Myths about eRetail & First Look: 2015 Outlook for Digital Retail
Mr. Nitin Bawankule, Industry Director-E Commerce, Local & Media, Google India
|11:15AM- 11:30AM||Networking Tea/Coffee|
|11:30AM- 12:30PM||Session 1|
TRANSFORMING FROM BRICKS & MORTAR TO OMNI-CHANNEL
Competition or Collaboration in a Digital World- What All Retailers Need to Know about eRetail Functioning Hear from leading retailers who have gone Omni-channel as they discuss how they are transforming their business to respond to consumers’ evolving habits – from reinventing their retail physical and online operations to adjusting and responding to the 24/7 digital customer.
Mr. Karan Mehrotra, Co- Founder & CEO, Localbanya.com
|12:30PM-12:45PM||Mr. Anil Goteti, Senior Director- Business, Flipkart|
WHAT ARE INVESTORS EXCITED ABOUT IN RETAIL TODAY?
Funding has been rolling into the eCommerce market at a fast pace. The session will examine what is raising investors’ interest in eCommerce and will have finance experts who will talk about what they are looking for investment that funds eRetail start-ups and growing organisations.
Mr. Vikram Upadhyaya, Chief Mentor, Accelerator Evangelist & Angel Investor, GHV Accelerator
|2:30PM -3:00PM||Session 3|
HOW WILL THE CONSUMER PAY IN THE FUTURE?
The Future of retail payments
We live in evolving time of payments area for retailers. Between regulation, the explosion of personal and enterprise technology, and the changing behaviour and preferences of consumers, the path forward in payments is becoming increasingly complex.
Mr. Krishna Lakamsani, Managing Director, IPay Tech (I) Pvt. Ltd.
|3:00PM -3:45PM||Session 4|
WINNING OVER THE STORELESS GENERATION
How Mobile will Influence and Drive Commerce.
Mobile apps account for 86% of the time spent using mobile devices. Mobile is not as much about selling as it is to enhance interaction with your prospective customer. The session will reveal truths about the relationship between mobile and commerce, including:
Mr. Abhay Singhal, Co-founder and MD – EMEA, InMobi
|3:45PM- 4:30PM||Session 5|
FULFILLMENT, CUSTOMER SERVICE & OPERATIONS
Taking the Pain Out of E-Transaction. One of the starkest differences noted between Retail and eRetail is that retailers ruthlessly off-loaded the burden of fulfillment onto consumers; online retailers took the opposite strategy – bearing the burden of fulfillment with gusto.
Mr. Hitendra Chaturvedi, Founder & Managing Director, Greend Dust.Com
|4:30PM- 5:15PM||Session 6|
THE INTERSECTION OF BIG DATA AND CUSTOMER EXPERIENCE
What to Measure and How to Interpret Results
‘Big Data’ and Shopping Analytics is business growth strategy and to be meaningful, it needs management to turn large volumes of data into easily accessible insights. Big Data requires radically different thinking, new organizational structures & processes, and new leadership skill sets more to interpret and connect data to meet the consumer experiential.
|5:15PM-5:30PM||NETWORKING TEA & VISIT To EXPO|