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e-Express & Omni-Channel Supply Chain Forum

29 Sep 2015


08:30 AM - 06:30 PM


The Taj Lands End, Mumbai

Only e – Commerce designed specifically for Supply Chain Professionals, Focusing 100 % on fulfillment Strategies specific to e –Commerce & Omni – Channel Operations.


08:00 am – 09:25 am : Registration with Tea / Coffee

09:25 am – 09:30 am : Lamp Lighting Ceremony & Welcome note

09:30 am – 10:45 am : Keynote of the day

10:45 am – 11:15 am : Tea / Coffee & Networking Break

11:15 am – 12:30 pm : Panel Discussion Track

Theme : Putting Customer Convenience at the Core of your Omni-channel Experience by Ensuring Efficient and Economical Last Mile Delivery

  • Customer retention by preparing your current distribution model for multiple delivery options – what are the true costs to serve and what is the
    right delivery proposition
  • How drop shipping and direct – to – store delivery can improve supply chain responsiveness and velocity
  • Address the geographical challenge of customer convenience by prioritizing the retail game changer ‘Click & Collect’ – is home delivery dying
  • As consumers demand a faster service, could crowd sourcing of deliveries by retailers become a real possibility in the future
  • The current challenges of intra – logistics to determine methods of delivering fast and flexible logistics solutions for reliable and scalable operations
  • Determining product specific policies and reverse logistics solutions to meet customer expectations for returning products bought online

12:30 pm – 01:00 pm : Case Study on a Successful Omni – channel Supply Chain Model

01:00 pm – 02:00 pm : Lunch & Networking Break

02:00 pm – 03:00 pm : Panel Discussion Track

Theme : Omni – channel Retail Supply Chain: How to Re – Engineer your Operations around the Customer

  • Create a customer – led integrated, unified shopping experience : What does that mean for your supply chain, stores and logistics
  • Achieving an integrated sales and operations planning (S&OP) process to balance customer service, inventory and cost to serve
  • Inventory optimization – Analyze customer, payments and inventory life cycles and build your business processes around them
  • New ways of thinking about warehousing : Transforming distribution from a cost centre to a profit powerhouse
  • Meeting customer expectations through effective demand forecasting, peak planning, inventory management & 3pl relationships
  • Investing in the right technology to support future growth
  • Using Cross – functional collaboration to build a better end-2-end supply chain

03:00 pm – 04:00 pm : Individual Presentations (3 slots)

04:00 pm – 04:30 pm : Tea / Coffee & Networking Break

04:30 pm – 05:45 pm : Panel Discussion Track

Theme : Meeting Customer Expectations through Effective Demand Forecasting, Peak Planning, Inventory Management & 3pl Relationships

  • Strategies to meet e-Commerce customer delivery expectations, predict buyer behaviour & ensure reliable and responsive fulfilment
  • Accurately determining e-Commerce customer delivery expectations to ensure they can cost – effectively meet rapidly changing fulfilment requirements
  • Effective e-Commerce demand forecasting techniques to ensure responsive fulfilment, optimise inventory and meet expectations for
    product availability especially during periods of high demand
  • Identifying strategies for managing inventory to enhance product availability for e-Commerce customers
  • 3pl selection, 3pl relationship management & communication
  • Implementing IT architecture and planning control systems for inventory and SCM to reduce inaccuracy, integrate data and cost – effectively
    design Omni – channel distribution networks

05.45 pm : Conference adjourns

Speakers as of Date:

  • Mahesh Khetan, AVP – Supply Chain Management, Pantaloons Fashion & Retail Ltd.
  • Maneesh Mittal, Head – Ecommerce & Omni-channel, Infiniti Retail Ltd.
  • Col Vijay Nair, Head – Distribution and Logistics, Reliance Digital Retail Ltd.
  • N Jagannath, Head – ISCM, Titan EYEPLUS
  • Shamik Vora, VP – E-Commerce, Bombay Store
  • Dhamotharan R, VP & Head Buying & Merchandising, Wills Lifestyle (ITC)
  • Sachin Oswal, Head – Omni-channel Retail, Shoppers Stop Ltd.
  • Pooraan Jaiswal, Chief Technology Officer, Globus Stores Pvt. Ltd.
  • Sandeep Dey, Chief Supply Chain Officer, Burger King India
  • Sharad Nawani, VP – Operations,
  • Mani Bhushan, AVP – Operations, TV 18 Home Shopping Network Ltd.
  • Ashish Shukla, Associate Director-FSE Planning, Flipkart Internet Private Ltd.
  • & more.


INR 12,000 + Tax (14%) per delegate) – You can simply call or email and book your conference delegate seats on 9870022364/9619200920 or [email protected]/ [email protected]

Conference Sponsor & Exhibition Stall – Should you wish to Sponsor, or purchase a Exhibition Stall (Booth) or be our Speaker, you can simply call or email your interest and queries to 9870022364/9619200920 or [email protected]/ [email protected]


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