Today 2016 is already 2 months old and I go back to 2015, which was a crucial year! Interestingly, as Vala Afshar of Salesforce puts it that post 2015, we will be closer to year 2030 than we were to 2000. By then, everything will seem antiquated. It makes me wonder what are our takeaways from 2015?
Below are some of our insights, varied from brief to elaborate, and touch on changes in perceptions, as well as broader trends that will affect businesses. I hope these reflections will prompt you to share your own key learnings as well- let us know what your big takeaway from the year has been.
Expect the unexpected
Whether it is the Snapdeal – Aamir Khan episode or the Chennai floods at home or Ebola virus in Africa or Greece Crisis in the EU; there could be several issues, which may affect your business or the way you conduct business. Hence this traditional directive stands even today, to expect the unexpected. Anticipate and mitigate risks!
Being nimble and agile
Further to earlier pointer, this insight applies to all businesses irrespective of manufacturing or technology services. One has to be lean and agile. Various appropriate frameworks apply to relevant industries. Be responsive than being reactive!
It might sound cliché but stands true even today in the developing countries like ours. Not being complacent and customer/consumer centricity is the key, irrespective of your size and legacy. It is vetted by the likes of Microsoft, which shifted its focus to ‘customer love’, or Facebook that listened to its users and expanded safety features.
Driving Change Effectively
Taking tips from Make in India or International Yoga day, there are certain key elements to drive change, which can be picked for your business as well. Successful change initiative not only includes having clear vision and mission to achieve the same but also require a strong brand for effectively driving the change and binding teams together.