Uber, in a bid to assure its seriousness about safety has introduced an SOS button for Uber passengers to immediately connect with local authorities in case of an emergency. To be noted, Uber had launched SOS button two months back and now it has announced the integration with local police control room.
When you push the SOS button, two things will happen:
- You are immediately able to connect with local law enforcement on the phone
- A real-time ‘SOS alert’ is automatically generated and sent directly to the local Police control room.
The instantaneous alert contains critical trip information including exact vehicle location (tracked via GPS). This information is projected on a dedicated screen in the control room of local law enforcement which has been set up by Uber’s safety experts. This latest tech upgrade to the existing SOS feature enables the police to act within seconds of being alerted in the rare event of an emergency, when every second counts.
The company has just finished beta-testing the SOS button in Kolkata, one of the few states which didn’t enforce a ban on ride-hailing apps after the rape of an Uber passenger by a driver. The feature still awaits the launch.