Truecaller Ropes In Airtel Veteran Seema Jindal As Head Of Public Affairs, Telecom

Caller identification app Truecaller has named Airtel veteran Seema Jindal as the head of public affairs, telecom in India.

In her new role, Jindal will work with government agencies like TRAI and DoT to aid Truecaller’s growth and compliance efforts, the company said in a statement.

“As the digital communication landscape evolves in India, my focus will be on ensuring that Truecaller remains at the forefront of regulatory compliance while continuing to build and strengthen partnerships with government bodies and industry stakeholders,” said Jindal. 

With over 25 years of experience across various roles in regulatory, interconnection and compliance, she was at the helm of Airtel in implementing regulations around telecommunication spam using digital ledger technology.

In her most recent position at Airtel, she served as the head of regulatory affairs for DLT, DTH, teleports, and VSAT, leading the implementation of a regulatory framework for telecommunication spam.

It is pertinent to note that India is Truecaller’s largest market and it contributed 74.2% of the Swedish caller identification platform’s total net sales in the first quarter of 2024 calendar year. 

India generated $29.2 Mn (INR 244.2 Cr) in revenue, an 8% increase year-on-year (YoY). 

The company’s net sales also grew 9% YoY in Africa and the Middle East, and 24% YoY in other regions. Overall, Truecaller’s revenue rose 10% YoY to $39.4 Mn (INR 329.3 Cr) from $35.7 Mn (INR 298.4 Cr) in the same quarter last year.

The growth comes as Truecaller expands its services in India, introducing an AI-powered call recording feature in February and launching Truecaller Assistant, an AI feature that supports Hindi, English, and Hinglish.

Last year, Truecaller acquired the Bengaluru-based TrustCheckr, which helps businesses verify customer information and detects the risk of fraud based on phone numbers and digital signals.