Reliance Retail Q4: Digital Business Account For 18% Of Revenue

SUMMARY

Reliance Retail said that JioMart managed to grow its quick “30 minute” hyperlocal deliveries to more than 4,000 pincodes spanning 2,100+ stores

The conglomerate also said that “exit daily gross orders” for quick hyperlocal deliveries rose 2.4X sequentially in Q4 FY25 on the back of “lowest prices and free delivery”

Overall, Reliance Retail’s operating revenue jumped 16.3% YoY to INR 78,622 Cr in Q4 FY25 and net profit zoomed 29.1% YoY to INR 3,545 Cr

It was business as usual as digital and new commerce businesses continued to account for 18% of Reliance Retail’s total revenue in the fourth quarter (Q4) of the financial year 2024-25 (FY25).

Overall, Reliance Retail’s operating revenue jumped 16.3% to INR 78,622 Cr during the quarter under review from INR 67,610 Cr in the year-ago period. Its net profit rose 29.1% to INR 3,545 Cr in Q4 FY25 from INR 2,746 Cr in Q4 FY24.

On a sequential basis, net profit rose a mere 2.5% from INR 3,458 Cr and operating revenue declined 1.2% from INR 79,595 Cr.

In a statement, the conglomerate said that JioMart has grown its quick “30 minute” hyperlocal deliveries to more than 4,000 pincodes spanning 2,100+ stores.

The company also said that “exit daily gross orders” for quick hyperlocal deliveries rose 2.4X sequentially in Q4 FY25 on the back of “strong customer proposition of lowest prices, free delivery and no hidden charges”.

“The retail segment also delivered consistent growth… The quick hyperlocal deliveries initiative has also gained significant traction in the market, connecting strongly with the users. Our suite of omnichannel offerings and wide-spread presence will enable Reliance Retail to continue delivering superior value to all its customers,” said Reliance Industries Ltd (RIL) CMD Mukesh Ambani.

The conglomerate also said its JioMart Digital business, online marketplace for consumer electronics, reported a 76% year-on-year (YoY) growth and expanded its merchant partner base, without specifying any metrics or data. Overall, the retail giant’s new commerce offering, JioMart, saw its average daily orders soar 62% YoY while “seller base” on the platform jumped 20% YoY.

The company said that JioMart also witnessed a 27% YoY jump in gross orders and a 37% rise in app/ web visits.

Meanwhile, the retail juggernaut’s online fashion marketplace AJIO, which launched same-day and next-day delivery services in 26 cities during the quarter, added 1.9 Mn new customers in Q4 FY25.

Meanwhile, RIL’s digital arm Jio Platforms’ consolidated net profit jumped 25.7% to INR 7,022 Cr in Q4 FY25 from INR 5,587 Cr in the year-ago quarter. Operating revenue rose 17.7% to INR 39,853 Cr during the quarter under review from INR 33,835 Cr in Q4 FY24.