While Meta will bring its ecosystem of business and technical solution providers to the table, ONDC will allow these solution providers to become seller apps
The two companies said they would digitally upskill 5 Lakh MSMEs over the next five years via the Meta Small Business Academy
Meta will also support Sahayak, ONDC’s WhatsApp chatbot, as the single point of seller communication and customer communication for ONDC
Tech giant Meta and the government’s Open Network for Digital Commerce (ONDC) announced a partnership to enable and educate small businesses to build conversational buyer and seller experiences on WhatsApp.
While Meta will bring its ecosystem of business and technical solution providers to the table, ONDC will allow these solution providers to become seller apps, thus bringing the businesses they service onto the ONDC network and helping them drive commerce.