Now, Swiggy Launches Its Professional Service Pyng For Consumers

Expanding its offerings, foodtech major Swiggy has now rolled out its professional service marketplace Pyng for consumers.

Pyng is an AI-driven platform which connects users to verified service professionals including health and wellness experts, financial advisors, astrologers, travel and education experts, among others. 

In January, the foodtech major debuted Pyng for professionals to list their services on the app. Now, the app is open for users to download and avail online services offered by these professionals across India. However, users can avail offline services only in Bengaluru.  

“With Pyng, we’re offering a reliable, spam-free platform where users can connect with trusted experts. By curating demand for these specialised offerings, Pyng not only empowers individual providers but also brings structure to consumers’ latent needs, connecting them with reliable experts who deliver real value,” said Swiggy cofounder and head of innovation Nandan Reddy.

With the launch of this marketplace, Swiggy aims to provide quick and spam-free discovery of verified professionals. The platform also leverages AI for better user experience. 

Pyng’s AI Search Assistance understands users’ query and recommends relevant service providers. Meanwhile, its personal AI assistant enables users to explore a professional’s details and make an analysed decision without any obligation to book.

Besides, the platform also facilitates users with money-back guarantee in case of dissatisfaction with the service. The app “Pyng Now” is available for both android and iOS users.

Pyng claims to have more than 1000 professionals across 100 segments on its platform. 

Swiggy’s Expansion Delivery

The neck and neck competition between Swiggy and Zomato has been pushing both the foodtech giants to roll out new services. Not just that, both the companies are aggressively leading the quick commerce race, giving a tough competition to IPO-bound Zepto.

From  introducing 15-minute food delivery with SNACC to rolling out B2B supply platform Assure, Swiggy has been on a massive expansion spree.

In December, the foodtech giants also launched “Swiggy Scenes”, allowing users to book parties, events, and live music at Swiggy’s partner restaurants. 

On the financial front, Swiggy’s consolidated net loss surged 39.1% to INR 799 Cr in the third quarter of the FY25 from INR 574.4 Cr in the year-ago quarter. Meanwhile, its operating revenue also zoomed nearly 31% to INR 3,993.1 Cr during the quarter under review from INR 3,048.6 Cr in Q3 FY24. 

At 3:15 PM today, shares of Swiggy were trading at INR 366.55 apiece, up 1.14% from its previous close at INR 332.75.