Data from Downdetector said that over 64% of users experienced problems logging into the app, while 24% faced server connection issues
Users turned to X (formerly known as Twitter) to report the issues they were experiencing with Instagram
The cause of the current outage remains unclear, and Instagram has yet to release an official statement regarding the issue
Meta-owned social media platform Instagram today (October 8) faced an outage for several users in India. According to Downdetector, a crowd-sourced platform for tracking outages, many users started reporting issues accessing the app at around 11:15 AM.
The data further said that over 64% of users experienced problems logging into the app, while 24% faced server connection issues.
Users turned to X (formerly known as Twitter) to report the issues they were experiencing with Instagram. Many shared that they were met with an error message stating, “Something went wrong.”
The cause of the current outage remains unclear, and Instagram has yet to release an official statement regarding the issue.
This isn’t the first time Meta has faced an outage. In June, Instagram also experienced an outage lasting several minutes, leaving thousands of users worldwide unable to access the platform. In March earlier this year, both Instagram and WhatsApp, also owned by Meta, were down for several hours, causing disruptions for local businesses.
Before that, in April last year, some Indian WhatsApp users experienced problems downloading videos. In October 2022, WhatsApp endured a two-hour outage, prompting the company to provide an explanation to the Ministry of Electronics and Information Technology (MeitY).
A large number of local businesses are reliant on services offered by Instagram. Earlier this year, a month after introducing its “Meta Verified” service for WhatsApp Business users in India, social media giant Meta expanded the offering to Facebook and Instagram.
Meta Verified is a subscription service designed to help brands build credibility with new audiences by providing a “blue tick,” enhanced account support, protection against impersonation, and additional features aimed at improving discovery and connection.
India is home to the largest user base to Meta’s family of apps. While Facebook accounts for 378 Mn users in the country, WhatsApp and Instagram have 478 Mn and 362 Mn users respectively, as per Statista.
