InnerChef Accuses FreshMenu Of Usurping Its Brand Name In Search Ads, Asks It To Behave Responsibly

InnerChef Accuses FreshMenu Of Usurping Its Brand Name In Search Ads, Asks It To Behave Responsibly

June seems to be the month of tussle among startups. Last week wallet players MobiKwik and Freecharge took jibes at each other in their respective blogs after MobiKwik took issue with a Nielsen report that ranked MobiKwik third in digital wallet players in India after Freecharge. This week the two food tech startups are embroiled in controversy after Gurgaon-based food-tech startup InnerChef accused Bangalore-based FreshMenu, an online first restaurant, of unethically using InnerChef’s brand name in their search ads.

In a tweet, Rajesh Sawhney, co-founder of InnerChef, brought to light FreshMenu’s questionable behaviour of using InnerChef’s name for advertising itself and asked it to behave responsibly by focusing on making better food rather than usurping InnerChef’s name.

InnerChef has also written to Google Adwords, accusing FreshMenu of copyright infringement, misleading content, unclear relevance of the ad as they have no association to ‘InnerChef’, and abusing the ad network for gaining an unfair advantage by the use of its name. It has asked Google to look at the ads as they are in clear violation of adwords policy page.

innerchefp

 

When contacted Rajesh Sawhney told Inc42,

It’s unfortunate that Freshmenu resorted to unethical advertising misusing and misrepresenting InnerChef in their Google campaign. We will protect our brand against any such cheap tricks by competition. We have already written to Google to ban them. It’s also unfortunate that they are focusing on such malicious advertising instead of improving their product and consumer experience.”

Interestingly, today FreshMenu has replied to Rajesh’s tweet saying that the error was unintended and the ads have been taken off immediately. Rajesh told Inc42 that while clearly it wasn’t unintended, but he accepts their apology and hopes such things aren’t repeated in the future. He added, “In a larger context, startups need to respect each other’s brands and copyrights.”

Besides Bangalore, FreshMenu is also operational in Mumbai as well as parts of Delhi-NCR. Its menu changes every day, with over 100 chefs preparing food at different locations. This January it raised about $16.5 Mn in a funding round led by Zodius Capital and existing investor Lightspeed Venture Partners.

Meanwhile InnerChef acquired two startups in the food tech domain in March this year. This includes Bangalore-based EatonGo and Gurgaon-based Flavour Labs. With the acquisition of Flavour Labs, InnerChef will leverage the learnings of running mobile kitchens. The acquisition of EatOnGo gives it a foothold in the markets like Bangalore, while building a network of kitchens to be closer to customers and create an intimate food experience.

It is a tad difficult to digest if the ads were unintended given that they explicitly used InnerChef’s name and the ultra-competitive food tech domain. However, controversies like these are hardly new to Indian startups. Last year in May, Stayzilla  and OYO rooms were involved in a similar situation wherein Stayzilla took to twitter to give OYO a hard time for violating their trademarks on Google ads, accusing it of using Stayzilla’s trademark and brand name on Google Adwords in a move to steal traffic.

 

Welcome to Flash Feed, your essential source for breaking news and innovation from around the web – bite-sized and updated all day.

 

You have reached your limit of free stories
Become An Inc42 Plus Member

Become a Startup Insider in 2024 with Inc42 Plus. Join our exclusive community of 10,000+ founders, investors & operators and stay ahead in India’s startup & business economy.

2 YEAR PLAN
₹19999
₹7999
₹333/Month
Unlock 60% OFF
Cancel Anytime
1 YEAR PLAN
₹9999
₹4999
₹416/Month
Unlock 50% OFF
Cancel Anytime
Already A Member?
Discover Startups & Business Models

Unleash your potential by exploring unlimited articles, trackers, and playbooks. Identify the hottest startup deals, supercharge your innovation projects, and stay updated with expert curation.

InnerChef Accuses FreshMenu Of Usurping Its Brand Name In Search Ads, Asks It To Behave Responsibly-Inc42 Media
How-To’s on Starting & Scaling Up

Empower yourself with comprehensive playbooks, expert analysis, and invaluable insights. Learn to validate ideas, acquire customers, secure funding, and navigate the journey to startup success.

InnerChef Accuses FreshMenu Of Usurping Its Brand Name In Search Ads, Asks It To Behave Responsibly-Inc42 Media
Identify Trends & New Markets

Access 75+ in-depth reports on frontier industries. Gain exclusive market intelligence, understand market landscapes, and decode emerging trends to make informed decisions.

InnerChef Accuses FreshMenu Of Usurping Its Brand Name In Search Ads, Asks It To Behave Responsibly-Inc42 Media
Track & Decode the Investment Landscape

Stay ahead with startup and funding trackers. Analyse investment strategies, profile successful investors, and keep track of upcoming funds, accelerators, and more.

InnerChef Accuses FreshMenu Of Usurping Its Brand Name In Search Ads, Asks It To Behave Responsibly-Inc42 Media
InnerChef Accuses FreshMenu Of Usurping Its Brand Name In Search Ads, Asks It To Behave Responsibly-Inc42 Media
You’re in Good company