Fintech Unicorn Razorpay Elevates CBO Rahul Kothari To COO Role 

Fintech unicorn Razorpay has promoted Rahul Kothari to the position of Chief Operating Officer (COO) for India and Malaysia. This elevation coincides with Razorpay’s global expansion, beginning with the South East Asia (SEA) region.

Kothari boasts more than twenty-one years of experience in the US, European, Australian, and Indian markets, having worked with organizations like PayU, WNS Global Services, and The Boston Consulting Group, among others.

In 2019, he joined Razorpay as the Chief Business Officer (CBO) and played a pivotal role in the global growth of the company as a full-stack B2B fintech platform. He also spearheaded the launch of the company’s first international payment gateway in Malaysia with Curlec.

As the COO, Kothari will further develop Razorpay into a customer-centric organisation, ensuring a seamless customer experience for various customer segments and businesses. His role also involves guiding the company’s business strategies to achieve sustained and exponential revenue growth in India and Malaysia.

He will focus on identifying new opportunities to enhance the customer experience and streamline internal systems, processes, and business structures. Additionally, he will lead initiatives to strengthen partnerships with external stakeholders, positioning Razorpay as a leader in innovation in the ever-expanding ecosystem.

Earlier this year, Razorpay established an advisory board with former RBI deputy governor N.S. Vishwanathan as the chairperson. The board’s purpose is to enhance offerings, ensure better corporate governance, and promote compliance in India’s fast-evolving fintech landscape.

The advisory board also includes Arijit Basu, chairman of HDB Financial Services and former MD of State Bank of India; Aruna Sundararajan, IAS (Retd.) and former secretary of Ministries of Steel, IT & Telecom, GoI; and K. P. Krishnan, IAS (Retd.) and former secretary of the Ministry of Skill Development and Entrepreneurship.

With a team of 3,500 employees, Razorpay has been actively launching new products, forming partnerships, and acquiring companies in 2023. This year, the fintech unicorn introduced several new products including — MoneySaver, One Tap, OTP Less Checkouts, UPI Autopay on QR, and Optimizer – an AI-powered payments system. It also joined ONDC to offer payment reconciliation services for buyer and seller apps.

Razorpay also acquired Mumbai-based digital invoicing and customer engagement startup BillMe to offer businesses a hybrid model for better customer engagement.

Founded in 2014 by IIT Roorkee alumni Shashank Kumar and Harshil Mathur, Razorpay has raised close to $741 Mn to date from the likes of — Lone Pine Capital, Alkeon Capital, TCV, GIC, Tiger Global, Sequoia Capital India, Ribbit Capital, Matrix Partners, Salesforce Ventures, Y Combinator, and MasterCard.