The home services industry, which is a $100 Bn market, has seen number of startups entering the domain off late. The industry deals with chores like managing home services which can extend from finding a tutor to a plumber and lot more.
The startups in this domain understand the pain points of every household and provide customary solutions. They interact daily with the two genre of customers, one who provides services and other who is at the receiving end. A startup which can manage both end properly, impacts the consumer ideally.
Your customer doesn’t care how much you know until they know how much you care. ~ Damon Richards
Which is exactly what Indian startups are depicting today, with their constant efforts to cultivate identity, attachment, and trust in their customers.
The startups have understood the way to indulge with people and serve social causes as they try to solve those issues that people face everyday. From time to time startups get engaged with the society and try something out of the box initiatives.
The most recent and one of the relevant example of this was after Nepal Earthquake. Several startups like Paytm, Oxigen, Ketto, Freecharge, Shopclues and many more came forward with different strategies to generate relief funds for the survivors of Nepal Earthquake.
A new startup in town, Findyahan, a hyperlocal services marketplace has come forward to take up initiative in a bid to solve the problems faced by the society.