Several Amazon sellers who have been suspended from their accounts claim that they received no warnings or any clarity from the ecommerce firm prior to the suspension
Amazon invoked contractual conditions to suspend seller accounts, alleging that several sellers violated business solutions agreements
However, a section of sellers that Inc42 spoke alleged that their registered accounts had been a target of hackers
More than 2,000 Amazon India sellers were suspended from accessing their seller accounts on the ecommerce platform without warning or clarity, leading to crores in lost income in the last three months, Inc42 has learnt from multiple sources aware of the development.“I used to sell my goods offline across my brick and mortar stores, but had to completely shut the stores down and move to online ecommerce sites since footfall into computer components stores were wiped out by online sales. Since 2016, I have always addressed every negative review, and it’s shocking to see a major ecommerce company treating its sellers irresponsibly,” says the seller who asked not to be named fearing retaliation from Amazon.
At least half a dozen sellers told Inc42 that Amazon invoked contractual conditions to suspend seller accounts, alleging that these sellers violated certain business solutions agreements (BSA) meant to protect the interest of consumers and the marketplace.