Delhivery Launches Digital Shipping Platform ‘Delhivery One’ For SMEs, D2C Brands

Listed logistics giant Delhivery has launched a new digital shipping platform, Delhivery One, to offer logistics support to small and medium enterprises, along with D2C brands, across the country.

In a statement, Delhivery said Delhivery One integrates shipping services such as post-purchase communication, analytics, international shipping, one-click integration with sales channels, NDR management and more.

The new platform allows smaller businesses to ship without a minimum order value and with a minimum wallet recharge of INR 500. It also offers discounted shipping rates on heavier parcels above 5 kg.

Further, Delhivery One enables small businesses to ship to more than 220 countries, leveraging the logistics unicorn’s partnership with FedEx.

Speaking on the launch of Delhivery One, Mohammed Ali, head of SME and direct business at Delhivery, said, “The launch of Delhivery One is a significant step towards empowering SMEs to excel within the ever-evolving ecommerce landscape. Through multiple value-added services, our goal is to strengthen Delhivery’s position as the preferred shipping partner for micro and small enterprises.”

The listed logistics major added that it had been working on the platform for the past year to enable merchants to instantly sign up and start shipping across India and the globe.

“The team is working on adding further enhancements, including integrating with marketplaces, introducing the Delhivery One mobile app and providing businesses with shipping credits that offset COD payments,” said the company, adding that it also has an AI-powered RTO predictor in the pipeline that enables businesses to reduce costs and improve efficiency by anticipating and mitigating returns.

Shares of Delhivery were trading 2.35% lower at INR 415.10 apiece on the BSE at 03:05 PM IST on Monday (August 21).

The listed logistics giant managed to cut its loss 78% to INR 89.5 Cr during the quarter ended June 30, 2023, from INR 399 Cr in the year-ago quarter. Revenue from services jumped 11% to INR 1,929.8 Cr in Q1 FY24 from INR 1,745.7 Cr in Q1 FY23.

Founded in 2011 and listed last year, the logistics unicorn competes with the likes of Xpressbees and Blue Dart, alongside Flipkart’s Ekart Logistics and Amazon’s Amazon Shipping. 

The startup is currently involved in a legal tussle with the airline Go First.