The court has set the date for May 13, as WhatsApp plans to roll out its policy on May 15. WhatsApp had introduced the policy on January 6, 2021, and it was supposed to come into play from February 8, 2021. However, the company decided to delay it further, after massive backlash from users.
Under the new policy, WhatsApp will share metadata of conversations — transaction data, mobile device information, IP addresses, and other non-personally identifiable information — on how users interact with businesses. The move is tied to WhatsApp’s bigger B2B play as well as its super app ambitions in India, which is heavily reliant on providing customer data analytics to small businesses for ecommerce.
Latest Petition Cites Violation Of IT Act, Right To Privacy
The latest petition filed by advocate and educationist Harsha Gupta, through advocates Vivek Sood and Dhruv Gupta, challenged WhatsApp’s general terms of services as well as WhatsApp Business’ terms of services as violative of the provisions of IT Act and the right to informational privacy under Article 21 of the constitution.
The plea further states that the information and data provided to WhatsApp by the users will be shared with Facebook, without providing the option to the users to opt out of such an arrangement. The instant messaging app would collect various kinds of information and data, which is not relevant for providing the main messaging and communication services of the WhatsApp app.
“Such information and data is then used to develop, operate, provide, improve, understand, customize, support, and market WhatsApp’s business services,” the petition, accessed by Live Law, reads.
According to senior advocate Harish Salve, who represents WhatsApp, the matter is already pending before the Supreme Court of India and the CCI’s investigation is just a “headline-grabbing endeavor”. He noted that WhatsApp cannot ‘see’ any user conversations and each message is deleted from the company’s server after they are delivered. However, the Delhi high court rejected the plea to overturn the CCI investigation probe.
Last week, WhatsApp had once filed an appeal in Delhi high court, which could potentially overturn the earlier ruling regarding CCI investigation.