CarDekho Invests In Girnar AI To Build Voicebot & Chatbots

Autotech company CarDekho has invested in chatbot startup Girnar AI Innovations Lab to help it build voicebots, chatbots and conversational AI tools for scaling up customer outreach. 

CarDekho made the pre-seed investment via its arm Girnar Vision Fund (GVF), a fund which claims to support startups that are at the forefront of innovation with the help of disruptive technologies. 

The fresh proceeds will help Girnar AI Innovations lab in improving its services to businesses with the help of its product Uservox.ai, a voice based agent to assist sales and support functions.  

Girnar AI Innovations lab launched in April this year by Saurabh Mathur and Shraddha  Srivastava develops virtual assistants with the help of natural language processing (NLP) and machine learning algorithms for businesses. The AI-driven chat assistant addresses one of the significant challenges of customer interactions in multiple languages across different industries. 

The collaboration will assist Girnar AI Innovations Lab in developing efficient mechanisms for primary customer support and lead verification processes. The strategic partnership will further support the startup in gaining expertise in the automotive, insurance and lending sectors. 

Amit Jain, Cofounder and CEO of CarDekho Group, said, “With Girnar Vision Fund, we aim to nurture such innovative startups, providing the resources and mentorship needed to revolutionize not just the automotive sector but the entire technological landscape of India.”

The strategic partnership also brings in industry-specific solutions for Girnar AI Innovations Lab to excel in training its AI-powered chatbots, as per the official statement. 

Saurabh Mathur, Co-founder of Girnar AI Innovations Lab, said, “We are excited to partner with CarDekho Group, a leader that has consistently set new standards for customer service and innovation.

“Our goal is to enhance the way businesses interact with their customers by using AI-driven voice solutions that understand local languages and nuances. Together, we aim to create more efficient, personalized, and engaging customer journeys, continuing the legacy of customer-centric innovation,” said Mathur. 

Launched in 2023, Girnar Vision fund aids startups across autotech, fintech and insurtech industries. 

Earlier this month, Car Dekho partnered with fleet management services startup Carrum Mobility Solutions Pvt Ltd to help drive its sustainable mobility portfolio. In a similar partnership, it also invested in the SaaS platform BiUP Technologies through its GVF fund, last month. The autotech platform primarily has technological innovation startups in its investment portfolio. 

BiUP Technologies is a SaaS company that uses AI, immersive tech and data analytics to enhance product and customer experience.