BYJU’S App Goes Offline On Play Store

Amid the ongoing rumblings and insolvency proceedings at BYJU’S, the edtech startup’s Android app is no longer available on Play Store. 

A quick check of the Play Store shows no results for the main app of BYJU’S. However, three other apps – “Think and Learn Premium App”, credit processing platforms “TL Pay” and “TL Collect” – are still visible. 

Notably, BYJU’S app continues to be available on Apple’s App Store but is marred by backend issues, which have rendered key features unusable across platforms.

Sources told Moneycontrol that existing users are unable to access paid subscriptions or video content, while most SEO-optimised pages on the BYJU’S website have gone offline. 

Additionally, the edtech platform’s website has been reduced to a basic landing page, with key services, including free sessions (for students of classes four to nine) and BYJU’S Early Learn programme, currently showing server errors.

As per the report, the disruption was due to pending payments to Amazon Web Services (AWS), which powers the company’s cloud infrastructure. A separate Economic Times report said that the app was delisted from Play Store due to “disruptions in payments for its services”.

Inc42 has reached out to BYJU’S founder Byju Raveendran seeking comments on the matter. The story will be updated on receiving a response. 

BYJU’S Stares At A Bleak Horizon

This comes at a time when BYJU’S has been trying to douse fires on multiple fronts. In the past three years, the edtech startup has landed in multiple controversies, including multiple rounds of layoffs, mounting losses, delay in filing financial statements, legal cases, regulatory scrutiny, and more. 

The company’s founders have been involved in a public war of words with its investors and creditors. The biggest blow came as the company, in 2023, stopped making payments towards its $1.2 Bn term loan B (TLB), forcing lenders to move to various courts across the globe. 

The edtech major, which was once valued at $22 Bn, is currently in the middle of insolvency proceedings, which began last year after the Board of Control for Cricket in India (BCCI) moved the National Company Law Tribunal (NCLT) to recover INR 158 Cr in pending dues over a sponsorship deal.

The proceedings quickly spiralled out of control as other lenders, too, joined and sought to liquidate the company to recover their pending payments. The aftermath saw the tribunal appoint Pankaj Srivastava as interim resolution professional (IRP) to oversee the proceedings. 

Even that went awry after the tribunal, in January 2025, initiated disciplinary proceedings against Srivastava and set aside his decision to to not include GLAS Trust, which represents a consortium of BYJU’S TLB creditors, and Aditya Birla Finance from the committee of creditors (CoC). 

While Shailendra Ajmera was appointed as the new IRP, Srivastava reportedly told the NCLT that law firm Khaitan & Co. strongarmed and threatened him to appoint EY as process advisor for investigation into the edtech firm.

Subsequently, Raveendran also alleged the existence of “conclusive evidence of criminal collusion” between EY India, GLAS Trust, and Srivastava. In a recent podcast, Raveendran said that taking the $1.2 Bn TLB in 2021 was a mistake, particularly given the availability of equity options at the time.