As users of Twitter and other social media platforms have started making memes of Facebook founder and CEO Mark Zuckerberg facing the US Senate, Facebook-owned WhatsApp, accused of sending payment based info of users to third parties including Facebook, has now clarified that the company is not sharing its payment based info with Facebook.
This might settle down the latest payments data controversy pertaining to Facebook-WhatsApp, however, during the recent US Senate hearing, Mark Zuckerberg sparked another controversy, as he revealed, “For security reasons, Facebook also collects data of people who have not signed up for Facebook.”
WhatsApp Does Not Store Or Share UPI PIN Or Other Payments Info With Facebook: WhatsApp
Clarifying that “Facebook does not use WhatsApp’s payment information for commercial purposes”, WhatsApp in an FAQ stated, “When you make a payment, WhatsApp creates the necessary connection between the sender and recipient of the payment, using Facebook infrastructure. We pass the transaction information to the bank partner, which is called a PSP (payment service provider), and to the NPCI (National Payment Corporation of India), so they can facilitate the movement of funds between the sender’s and receiver’s bank accounts.”
Further, iterating the fact that Whatsapp is safe for payments, the clarification also said that, “ In some cases, we may share limited data to help provide customer support to you or keep payments safe and secure.”
Previously, Paytm had accused WhatsApp of evading the NPCI guidelines such as skipping the 2-layer authentication. The high dudgeon was further fuelled by WhatsApp’s terms and conditions which stated that it also shared users UPI PIN and payment amount.