After Zomato Gold, Swiggy One Drops Rain Surcharge Waiver For Users

After Zomato Gold, Swiggy One Drops Rain Surcharge Waiver For Users

SUMMARY

Foodtech major Swiggy has followed suit by rolling out a similar surcharge for its One members

Until now, both platforms had waived weather-related surcharges for premium users as part of their loyalty benefits, but that is no longer the case

As a result, even users paying for exclusive membership plans will now have to bear the additional ‘rain surcharge’ during bad weather

A day after foodtech major Zomato removed the rain surcharge waiver from membership programme, its rival Swiggy has followed the suit by ending the rain fee waiver for One members.

Until now, both platforms had waived weather-related surcharges for premium users as part of their loyalty benefits, but that is no longer the case.

According to Swiggy’s recent in-app update, “Surge fee waiver during rains won’t be part of One benefits. This supports our delivery partners’ hard work.” 

As a result, even users paying for exclusive membership plans will now have to bear the additional ‘rain surcharge’ during bad weather.

However, shares of both Swiggy and Zomato rallied more than 3% during the intraday trading sessions today.

While Swiggy’s shares jumped from INR 316.15 to a high of INR 327.15, marking a gain of 3.48%, Zomato’s shares also increased from INR 316.15 to INR 327.15, reflecting a similar 3.48% gain.

Just yesterday, Zomato announced a change to its surcharge policy. Both platforms have long applied rain surcharges, typically starting as low as INR 5 in some cities and going up to INR 10–15 in others during bad weather. However, premium members were previously exempted from such fees.

The development comes at a time when both platforms are pushing toward profitability.

Swiggy reported an operating revenue of INR 4,410 Cr for Q4 FY25, marking a 45% jump from INR 3,045.6 Cr in the same quarter last year. However, its net loss widened by 95% to INR 1,081.2 Cr, compared to INR 554.7 Cr a year ago.

Meanwhile, Deepinder Goyal-led Eternal’s (Zomato) consolidated profit after tax (PAT) plunged 77.8% to INR 39 Cr in Q4 FY25 from INR 175 Cr in the year-ago period. During the quarter under review, the Zomato parent’s operating revenue zoomed 64% to INR 5,833 Cr from INR 3,562 Cr in the year-ago quarter. This was also an increase of 7.9% from INR 5,405 Cr in the preceding December quarter.

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